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Last Updated: Mon, 18 Aug 2008 00:55:00 GMT

Wednesday, 12 December 2007

It seems everytime I leave Boston and return, I'm reminded how shitty the T is

This time I was getting on the T at South Station and I had my CharlieCard. It has a monthly pass on it. When I swiped it the door wouldn't open and said 'Smart Cards Only' so I tried again and it said 'See Agent.' Then I moved to a different turnstile and it opened but instead of using my monthly pass it took $1.70 off the balance I had on the card. I had some money on it already for when people came to visit and it stole my money. I don't want to pay any extra for the crappy T. So now I'm on the phone w/ customer service. I had to explain the story, give my address and CharlieCard #. My cell phone is so shitty while I was on hold after giving most of the info, my phone turned off. Luckily it came right back on and I had to call back and speak to someone else and give the rest of the info. So I'm supposed to get a refund. My reference # is 393528 and it'll take 4-6 weeks to process. If I don't hear anything in that time I have to call back w/ the reference #. Stay tuned...

Posted: Dec 12, 2007 15:33

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Category: /travel

Jenn wrote at 2007-12-14 10:52:

It's nice of the T to welcome you back with a cold dose of reality. The reality that THE T SUCKS.

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